Privacy Policy APP

PROTECTION OF PERSONAL DATA

All personal data communicated by the user are processed exclusively for the purposes of these conditions and for the processing of the concluded contracts, in compliance with the provisions of Italian laws on the protection of personal data in accordance with Articles 7 and 12 of Legislative Decree. 70/2003.
The user, by signing this contract and requesting the service, gives his/her consent to his/her location being located from time to time (localization by GPS) and his/her personal data being transmitted to the driver for the purpose of identification following his/her request through the application.
Personal data necessary to enable the request for services and, if available, the method of calculating the fee, are used solely for the purpose of the proper performance of the service. Such usage data are in particular the elements that identify the person as a user, data on the beginning and end of the service and the extent of the usage performed from time to time, as well as data on the means of distance communication used by the user.
You give your consent that your usage data may be used for advertising, market research and bid formulation purposes related to the service used to profile usage using pseudonyms. It is possible at any time to deny consent to the use of data. Under no circumstances are usage profiles cross-referenced with related data.
You consent to the communication of your data to CO.TA.BE RADIOTAXIBERGAMO via Della Torretta 12 Bergamo for the purpose of contract execution and/or legal recourse. Data may be transmitted to third parties only in accordance with the provisions of the law.
The user agrees that his or her location data as a result of the location when using the application will also be transmitted to the driver to whom the request for the service is received. If you require further information or wish to deny or withdraw your consent to the use of basic data, and/or withdraw your consent to the use of usage data, you are invited to contact CO.TA.BE RADIOTAXIBERGAMO via Della Torretta 12 Bergamo at https://www.radiotaxibergamo.it/contatti/ or email info@radiotaxibergamo.it
The user, with the completion of registration in the RADIOTAXI application subscribes to the privacy policy ex art. 13 Legislative Decree. 196/2003 attached to these terms and conditions.

FINAL PROVISIONS

The invalidity, unenforceability, or incompleteness of any provision of these Terms of Use will not affect the validity of the other provisions. In the absence of specific provisions for the specific case, current and compatible legal regulations, as well as code provisions, will apply. CO.TA.BE (Consorzio Tassisti Bergamaschi) RADIOTAXIBERGAMO reserves the right to change these general conditions. The general conditions can be viewed at any time at https://www.radiotaxibergamo.it/privacy-policy-app/ or within the same application on the device being used.

The place of conclusion of this contract is Italy and to that extent it will be subject exclusively to the laws of Italy. The court of jurisdiction for the establishment of any disputes is exclusively that of Bergamo.

Data protection notice for the cab booking and reporting service offered by CO.TA.BE (Consorzio Tassisti Bergamaschi) RADIOTAXIBERGAMO

This policy explains to the user the type, extent and purposes of collection and processing of personal data by the data controller within this smartphone application. In Italy, the main legislative provisions are contained in Legislative Decree. n. 196/2003. The protection of users’ personal data is of great importance to CO.TA.BE (Bergamasque Taxi Consortium) RADIOTAXIBERGAMO. All personal data submitted by the user (first name, last name, telephone number, e-mail address, city of residence, gender, pick-up address, destination address, location etc.) are collected, stored and processed only in accordance with the specific data protection laws applicable in the country where or with reference to which such personal data are processed.

This notice (“Privacy Notice”) made pursuant to Art. 13 of Legislative Decree. June 30, 2003, no. 196 (Personal Data Protection Code, the “Code”) from the Data Controller CO.TA.BE (Consorzio Tassisti Bergamaschi) RADIOTAXIBERGAMO allows users to learn about our privacy policy to understand how users’ personal information is handled when using our services and to allow users to give express and informed consent to the processing of personal data in the sections of the application where they may be asked to provide such data.

Specific sections of the application in which data is collected relating, for example, to registration procedures, access, other requests for services or participation in promotional or survey initiatives of CO.TA.BE (Consorzio Tassisti Bergamaschi) RADIOTAXIBERGAMO through the application may contain specific information on data processing or refer to this Privacy Policy. By accessing and using the application, you acknowledge that you have carefully read this policy and agree to the purposes and methods of processing described herein. If you do not think you agree with what is stated in this Privacy Policy, please do not use its contents and services.

Processing of personal data means any operation or set of operations, carried out even without the aid of electronic instruments, concerning the collection, recording, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination, deletion and destruction of data, even if not registered in a database. Personal data provided by users who submit requests are used for the sole purpose of executing the requests submitted, and are disclosed to third parties to the extent that this is strictly necessary and functional for this purpose, in compliance with the specific disclosures made pursuant to the Code. Personal data are processed by personnel specially assigned to the processing to the extent that this is necessary for the performance of their duties, performing only those operations necessary for the performance of those duties.

Purpose of processing

The processing that CO.TA.BE (Consorzio Tassisti Bergamaschi) RADIOTAXIBERGAMO intends to carry out has the following purposes:

Performance of obligations arising from contracts signed with CO.TA.BE (Consorzio Tassisti Bergamaschi) RADIOTAXIBERGAMO.

In such cases, in accordance with Article 24 of the Code, users are informed that the acquisition of their consent is not required if the processing is necessary to perform obligations arising from a contract, while, at the negotiation stage, it is also not obligatory to acquire consent if the processing is necessary to fulfill – prior to the conclusion of the contract – their specific requests;

Provision of the services requested by the user with the registration on the application and the creation of their account and/or profile, including the collection, storage and processing of data for the purpose of the establishment and subsequent operational, technical and administrative management of the relationship (and the account and/or profile
created by the user) related to the provision of services and the making of communications related to the performance of services;

management of payments (with related processing – in accordance with the terms of the law – of payment data, including credit card and/or bank account identification details and/or other equivalent payment instrument or means where such payment instrument is selected by the user) of the requested services and any ancillary economic charges, in accordance with the provisions of the general terms and conditions and/or other specific contractual conditions published on the application or otherwise made available to the user;

Activities related and instrumental to the collection, management and recovery of receivables owed by CO.TA.BE (Consortium of Bergamasque Taxi Drivers) RADIOTAXIBERGAMO to its users;

Management of relations with authorities and third-party public bodies for purposes related to particular requests, fulfillment of legal obligations or particular procedures;

Preparation of initiatives related to the contractual relationship and aimed at improving the services provided, such as the possible conduct of telephone surveys to obtain suggestions from users.

The further use of personal data for advertising actions or for the purpose of market research as well as for providing a profiled offer of services requires separate and explicit consent. The user has the option to manifest consent before registering for the services of the RADIOTAXIBERGAMO APP. This manifestation of consent occurs voluntarily and can be revoked at any time. In particular, the user may provide separate and explicit consent to the processing of usage data also for advertising, market research purposes. Personal data necessary to enable the use of services and their billing (usage data), are also used and processed exclusively to enable proper fulfillment of contractual requirements. Such data include user identification data and information about the beginning, end and extent of use of the services offered by CO.TA.BE (Consorzio Tassisti Bergamaschi) RADIOTAXIBERGAMO on the RADIOTAXIBERGAMO APP

Mode of treatment

APP RADIOTAXIBERGAMO collects, saves and processes the user’s personal data only as necessary to enable the user to use the application properly. By such use you consent to the collection, storage and processing of your personal data. You always have the right to revoke your consent in writing by email to info@radiotaxibergamo.it or to deny further use of your personal data in writing. In order to properly use the RADIOTAXIBERGAMO APP, you consent to the tracking of your place of stay (GPS data) and the sending of your username and phone number to the taxi driver or taxi drivers’ association body, which has accepted your request for a cab.
The user’s personal data, collected on the application, will be mainly processed with electronic tools arranged to ensure maximum security and confidentiality. However, it may happen that the data thus collected are also processed manually and without the aid of electronic means. The data may also be processed in the event that it becomes necessary to assert or defend in court a right of CO.TA.BE (Consorzio Tassisti Bergamaschi) RADIOTAXIBERGAMO.
For more information, to find or revoke consent to the processing of your personal data, the user should use https://www.radiotaxibergamo.it/contatti or by e-mail as indicated above.

Categories of persons to whom personal data may be disclosed

With reference to the scope of communication of personal data, the user is made aware that the information released may be communicated to the following subjects or categories of subjects:

public administrations, for the fulfillment of obligations under the law, regulations or EU legislation. In such cases, Article 24 of the Privacy Code excludes the obligation to acquire the prior consent of the data subject to such communications;

Member companies of CO.TA.BE (Consorzio Tassisti Bergamaschi) RADIOTAXIBERGAMO

The personal data collected and stored in the databases of CO.TA.BE (Consorzio Tassisti Bergamaschi) RADIOTAXIBERGAMO will be processed by the employees and/or collaborators of the Data Controller or by the persons in charge of processing such data (“Data Processors”); such data will not be disclosed to third parties, except as provided for above and, in any case, within the limits indicated by the law or by this Privacy Policy.
RADIOTAXI reserves the right to engage third parties to process personal data on its behalf and – accordingly – may share personal data with such third parties. However, CO.TA.BE (Consorzio Tassisti Bergamaschi) RADIOTAXIBERGAMO will require such third parties to observe CO.TA.BE (Consorzio Tassisti Bergamaschi) RADIOTAXIBERGAMO’s privacy principles and policy when processing such data.

Optional or mandatory consent to provide personal data / consequences of refusal

The user is free to provide the personal data from time to time requested by the RADIOTAXIBERGAMO APP but failure to do so may result in the impossibility of providing the services requested. The acquisition of consent to the processing of personal data is not necessary for all processing specified above that is otherwise connected with and/or necessary to fulfill an obligation under the law, EU regulations or to perform obligations arising from a contract to which you are a party or to fulfill, prior to the conclusion of the contract, your specific requests. In case the user decides not to give consent to processing operations for commercial and promotional purposes – when requested in particular sections of the RADIOTAXIBERGAMO APP application – such refusal will have no consequences of any kind.

Right of access to personal data and other rights

You may contact the Data Controller or the Data Processors at any time to assert your rights as set forth in Article 7 of the Code (Right of access to personal data and other rights), reproduced in full below:
The interested party has the right to obtain confirmation of the existence or non-existence of personal data concerning him/her, even if not yet registered, and its communication in an intelligible form. The data subject has the right to obtain the indication: (a) of the origin of personal data; (b) of the purposes and methods of processing; (c) of the logic applied in the case of processing carried out with the aid of electronic instruments; (d) of the identification details of the owner, managers and designated representative under Article 5(2); e) of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them in their capacity as designated representative in the territory of the State, managers or appointees. The data subject has the right to obtain: (a) updating, rectification or, when interested, supplementation of data; (b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including data whose retention is not necessary in relation to the purposes for which the data were collected or subsequently processed; (c) certification that the transactions referred to in subparagraphs. (a) and (b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except where this proves impossible or involves the use of means manifestly disproportionate to the right protected.

The data subject has the right to object, in whole or in part: (a) for legitimate reasons to process personal data concerning him/her, even if relevant to the purpose of collection; b) to the processing of personal data concerning him/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.